When you design your property management website for Search Engine Optimization (SEO), you make these efforts in hopes of drawing in qualified leads. However, as with any SEO efforts, property management content marketing will bring in more than your target demographic. As you prepare your SEO content, consider beyond your primary buyer persona.
There are secondary and even tertiary audiences who might be drawn to your work. Personas offer you the opportunity to attune your marketing to a particular profile of potential readers. However, a savvy content marketer will look at your content and say, "how will this read not only to my target persona but also to those who may accidentally find themselves reading it for other reasons?"
With property management, your content marketing will attract a variety of potential clients. We'll touch on some primary and secondary audiences that might read your content. Additionally, we'll discuss how the blog should have some positive impact on these groups—even if they aren't directly your clients. By making your blogs do "double duty," you maximize the use you can get out of your content marketing budget allocations.
A key group to write for are new landlords. After all, they are in a position where they want advice and wise counsel on how to maximize their fledgling investment property to make passive income! To reach this demographic, you are going to want to create resources about the earliest questions that landlords have. Some smart choices to write about might be:
- Blogs about finding tenants
- Creating positive tenant relationships
- Setting boundaries.
It can even be valuable to create blogs for people who aren't even landlords yet! When you make resources that talk about the benefits of becoming a landlord, you affirm new landlords that they are making an excellent decision to get started. These are often the people you want as leads; freshly minted landlords may be a bit overwhelmed by all the things they have to remember—and do. Your voice should be clear, confident, and helpful, showcasing how much better their experience will be with some guidance from a great property manager.
As your blog fills up with valuable content, you will probably start getting more leads who are already reasonably experienced landlords. You don't have to revamp all of your content to please them, but you want them to see some resources that indicate they are welcome as well. Occasionally, addressing an issue as a landlord that involves scaling to more properties or having been in the business for a few years might showcase that you work with experienced landlords as well. You also want to make sure that all of your new-landlord content holds up: is this the kind of advice a new landlord should receive? An experienced landlord is likely to turn to you based on your advice—even as your content supports other stages of the landlord's journey.
Vendors and Contractors You May Use
A smaller group of people who may look into your blog and draw conclusions include the contractors and vendors you work with as a property management company. Showcasing in a few key blog posts that you believe in treating vendors and contractors well and developing positive long-term relationships with them is a two-for-one. Landlords see value in your advice, and you also garner interest from the vendors in viewing you as a potential partner. While many vendors and contractors won't read your blog, if they happen across it, you may get a new contact for a reasonably priced service without doing a ton of research yourself.
Tenants at Your Managed Properties
Because of the property management business' model, the tenants at your properties may also read your blog. Again, they don't technically count as leads: they aren't in the market to purchase your services. However, they do indirectly and positively impact sales for you. Happy tenants generally equal pleased landlords. If you take care of and appeal to your tenants, your landlords are more likely to work with you long-term.
Tenants draw positive conclusions when they see that the blog is full of information about:
- Respecting tenants' rights
- Offering high-value services to tenants
- Keeping one's word based on lease agreements
- Routine and reliable maintenance.
It's valuable to scan each post through the eyes of a tenant. The main posts to be very careful with are ones that discuss problems with tenants. You can still discuss the issues that landlords may have, but whenever possible, do so in a way that doesn't cast a broad net. Don't infer that all tenants will cause problems for landlords.
Your Content Is Your Voice!
Working with RentBridge can help you get a multi-layered content strategy that will build your reputation, client base, and revenue. We are the go-to force for property management marketing, property management systems, and workflow automation. As a HubSpot Platinum Agency Partner, let us show you what your content has been missing. Get in touch with us today to learn more!