Careers

The HubSpot Configuration Specialist position plays a significant role within our organization. This person will be part of our configuration team and will be working directly with our Senior Consultant and our property management clients. They will be responsible for planning, designing, creating, and testing sophisticated workflows. Additionally, this person will work with our Senior Consultant and the client to develop custom configurations as needed by the client. They will also work with our marketing and sales teams, providing input on different configurations a potential client may need or be interested in.

Success in this position requires a self-starting attitude, HubSpot workflow expertise, and client service. As the HubSpot Configuration Specialist, you will ensure that the client is presented with a fully functioning configuration and teach the product that is being implemented.

Daily Duties:

• HubSpot workflow configuration and testing
• Client communications
• Troubleshooting workflows, integrations, etc.
• Conduct Zoom meetings for pipeline rollout/implementation

What to Expect:

• You will be challenged to think outside the box
• You will be expected to articulate HubSpot complexities to clients in a way that they can understand and relate to
• You should be able to customize a standard workflow to a client's unique business operations

Qualifications :

• Critical thinking skills
• Creative problem solver
• Able to command authority and direct client decisions
• HubSpot configuration expertise
• Familiarity with flowchart software (Luicidchart, MindMeister, etc.)
• Ability to design & execute complex HubSpot workflows & configurations based on client needs
• Ability & willingness to quickly learn the fundamentals of property management and real estate businesses.
• Must have demonstrable experience with HubSpot workflows (contact, company, deal, and ticket-based workflows), Service Hub (or other comparable ticketing systems), and third-party integrations within the HubSpot ecosystem
• Bachelor's Degree or four years equivalent experience
• Willing to commute/relocate to McKinney, TX / North Dallas Area

The Senior Consultant plays a vital role in our configuration team, working directly with our clients to deliver operational success to our clients. The Senior Consultant is responsible for helping our clients implement our proprietary workflow automations and full utilization of HubSpot. The Senior Consultant will also work with our marketing and sales teams, providing input on different configurations a potential client may need or be interested in.

Success in this position requires a self-starting attitude, understanding of single-family property management operations, the ability to learn HubSpot configurations, coaching, and client service quickly. As the Senior Consultant, you will ensure that the client learns the product that is being implemented, coach them through each implementation, and assist in building configurations for each client.

Daily Duties:

• Working with clients in designing operational workflows within HubSpot
• Discuss client-specific needs in regards to operational processes
• Working with our configuration team to build HubSpot workflow configurations
• Client communications
• Troubleshooting workflows, integrations, etc.
• Conduct Zoom meetings for pipeline rollout/implementation

What to Expect:

• You will be challenged to think outside the box
• You will be expected to articulate the complexities of residential property management and how we use HubSpot to clients in a way that they can understand and relate to

Qualifications:

• Positive attitude
• Direct residential property management experience
• Technically savvy
• Critical thinking skills
• Creative problem solver
• Able to command authority and direct client decisions
• Excellent written communication
• Understands property management operations
• Self-starter, self-sufficient
• Comfortable with result-driven accountability
• Excellent time-management skills
• Familiar with CRM platforms
• HubSpot experience a plus
• Experience with one or more of the following property management software: Appfolio, Buildium, Propertyware or Rent Manager
• Bachelor's Degree in a related field or four years equivalent experience
• Willing to commute/relocate to McKinney, TX / North Dallas Area